Ask the Library

I need to pay off my library fee/replacement costs. How can I do that?

Replacement charges are automatically removed when you return overdue items. We encourage you to reach out to our Circulation Coordinator (information below) to discuss replacement options if you lose an item from the library.

If you need to pay a replacement fee you can:

• In person: pay at the Checkout Desk in the library with a check or an exact payment in cash. The library cannot make change. Checks should be payable to Hollins University.
• By mail: send a check payable to Hollins University to the following address:

                         Wyndham Robertson Library
                         Hollins University
                         7950 E. Campus Drive
                         Roanoke, VA 24020
                         Attn. Circulation Department

• By credit card: contact our Circulation Coordinator for an invoice you can pay at the Hollins Business Office.

Note: if you do not pay your replacement fee in a timely manner, it will be sent to the Business Office and you will need to coordinate with them to pay the fee. 

Questions? Please contact our Circulation Coordinator:
Jessi Hood
hoodja@hollins.edu 
540-362-6090

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