Wyndham Robertson Library

Ask a Librarian

Find what you need in our searchable FAQ.

What are the library's open hours today/next week? What time does the library open?

80 views   |   4   6   |   Last updated on Jun 16, 2014    hours open

You can view our open hours here on the library website. Note that there is also a link for a printable calendar. See you soon!


Can I print from my laptop?

76 views   |   3   4   |   Last updated on May 02, 2014   

Short answer; yes.  There are two methods: webprint and email printing. Email is quick and easy, but webprint has more features. Scroll down for instructions for both. FAQs Can I print multiple copies? Only via webprint.  Can I email multiple attachments to print multiple jobs? No, just one email attachment (job) per email.  Can I print double-sided? Only in WebPrint. Can I specify a range o ... read more


How long can I check out books/DVDs/Media/Reserves?

64 views   |   8   5   |   Last updated on Mar 26, 2014   

ITEM TYPE LOAN PERIOD MAX ITEMS CHECKED OUT Books Undergrads: 4 weeks + 8 renewals Grad Students: 4 months Undergrads: 50 Grad Students: 50 DVD, VHS & other media  7 days + 1 renewal 3 Class Reserves Note: some items are in-library use only 2 hours / 1 day / 3 days / 7 days Renewal in-person Some 2-hour Reserves may be checked out overnight shortly before closing 2 Books from Roa ... read more


Who do I talk to about getting help with research?

53 views   |   5   4   |   Last updated on Apr 07, 2014   

All of the librarians can help you, and we are happy to have you stop by or make an appointment to look at your research in-depth. Our specializations are as follows: Luke Vilelle - Social Sciences (Business, Communications, Economics, Gender & Women's Studies, Geography, International Studies, Political Science, Sociology.) 540-362-6232 or lvilelle@hollins.edu Maryke Barber - Arts (Art, Dance, Fi ... read more


How do I log into the databases?

39 views   |   6   5   |   Last updated on May 02, 2014    databases

To log into a database, use the same username/password you use to log into your Hollins email.  If you are having trouble with this username/password, contact the IT Help Desk at (540) 362-6538, e-mail helpdesk@hollins.edu. If you suspect a database is not functioning properly, call the library's reference desk at (540)362-7465 or email askref@hollins.edu


How does the wireless printing work?

22 views   |   6   3   |   Last updated on Apr 07, 2014   

There are two methods: webprint and email printing. Email is quick and easy, but webprint has more features. Scroll down for instructions for both. FAQs Can I print multiple copies? Only via webprint.  Can I email multiple attachments to print multiple jobs? No, just one email attachment (job) per email.  Can I print double-sided? Only in WebPrint. Can I specify a range of pages I want to pr ... read more


My Interlibrary Loan (ILL) password doesn't work. What do I do?

20 views   |   7   2   |   Last updated on Apr 02, 2014    logging in

1. Did you try using your full email (including @hollins.edu) as your username? 2. Are you sure you have an ILL account? If you have never placed an ILL request before, you must first create an account. 3. If you forget your username, please email us at ill@hollins.edu or call 540-362-6239 for assistance. 4. If you forget your password, click on the "Forgot your ILLiad username or password?" link ... read more


Do any of your computers have SPSS?

19 views   |   7   4   |   Last updated on Nov 20, 2013   

Yes. There are two computers loaded with SPSS on the second floor, closest to the printer. 


Where are the theses?

18 views   |   4   4   |   Last updated on Mar 27, 2014   

In the archives on the third floor. The newer ones will be on the Hollins Digital Commons. If you are looking for a specific author/title, verify which kind of thesis (graduate or undergraduate honors) and look up the thesis on the catalog.  Here is a video below that will guide you. Write down the citation (Year and the Author's last name) before coming to the archives, if possible. If you are un ... read more


Who is the sciences librarian?

17 views   |   8   4   |   Last updated on Mar 28, 2014    psychology biology environmental science chemistry physics math

James Miller is the liaison for division 3 (math, psychology, chemistry, biology, environmental studies, computer science, statistics). You can contact him at 540-362-6653 or millerjc@hollins.edu.


How can alumnae/i access library resources/databases?

17 views   |   5   7   |   Last updated on May 02, 2014    databases

You can find a list of alumnae/i privileges here. Regarding databases (JSTOR and Project Muse), all alumnae/i must have a User ID and password.  Please contact the alumnae office (alumnae@hollins.edu or 800-TINKER1) to get your log-in information.  Please note that it will take approximately two business weeks for you to receive your log-in information which will be sent via USPS. 


How do I log into the Hollins wireless network?

17 views   |   6   5   |   Last updated on Apr 07, 2014   

The HollinsGuest network does not require a network login, but it will ask guests to register using a valid email address. Some websites will be blocked. Students whose laptops meet the minimum configuration requirements can register their computer on the wireless system: this registration is done with the Hollins IT staff. Hollins University uses a connection which shows “Hollins Student” on thei ... read more


Where is Maryke, and how do you pronounce her name?

17 views   |   8   5   |   Last updated on Apr 01, 2014   

Mah-Rye-Kah Maryke Barber is the Public Services & Arts Liaison Librarian. Her office is on the first floor of the library. You can contact her at 540-362-6592 or mbarber@hollins.edu


Who is the humanities librarian?

15 views   |   6   6   |   Last updated on Mar 27, 2014   

Rebecca Seipp. You can contact her at 540-362-6328 or seipprl@hollins.edu.


My password isn't working. Who do I contact?

15 views   |   5   6   |   Last updated on Mar 27, 2014   

Campus IT. help_desk@hollins.edu OR 540-362-6538 They are open Mon-Fri 8:30 - 4:30


How do I find full-text (articles)?

12 views   |   7   3   |   Last updated on Mar 31, 2014   

Great question. You can search for the journal title for your article in our Journal Finder.  Using Journal Finder from Wyndham Robertson Library on Vimeo. If you don't find the journal in Journal Finder, you can use Interlibrary Loan to request the article. Going from Journal Finder to Interlibrary Loan (article request) from Wyndham Robertson Library on Vimeo.  


Where are the children's books?

12 views   |   4   5   |   Last updated on Mar 27, 2014   

The third floor houses the Juvenile Collection as well as the Children's Alcove (scholarly works on children's literature). Click on this question to see a map.  


What databases can I search for my assignment?

12 views   |   6   5   |   Last updated on May 02, 2014    databases

We have a list of databases by subject and A-Z listings. You can view them here. If you're not sure which is an appropriate database for your topic, we can help! Call the reference desk (540)362-7465, email us at askref@hollins.edu, or use the "Ask a Librarian" box on the home page to ask your question.


How do I cite this source (website, article, book, etc) in my bibliography or reference list?

12 views   |   6   4   |   Last updated on Apr 08, 2014    citation

Bibme is an online citation service that may be helpful. Click on this question to view the link.  STYLE GUIDES Style guides explain how citations and formatting should look for academic writing. You can ask for detailed style guides at the library's first floor Reference Desk (see list below) or use an online guide: MLA Guide (source: Purdue OWL, Online Writing Lab) APA Guide (source: Purdue OWL, ... read more


Where is the Instruction Room?

11 views   |   7   3   |   Last updated on Apr 22, 2014   

On the second floor. If you are on the first floor, walk up the steps and the instruction room is in the far right corner. Click on this question to view the map.


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